Support
How can we help?
Every message is read by the people who build the apps. Email is the best way to reach us.
Help for each app
The quickest way to report a bug is Report a problem in the app's settings. It sends the details we need to fix it.
Bound
Audiobooks and podcasts for Audiobookshelf on phone, Wear OS and Android Auto
Common questions
What should I include when I email?
The app's name and version (in the app's Settings or About screen), your device model, and what happened, including what you expected to happen. A screenshot helps a lot.
How do I cancel a subscription or get a refund?
All of our subscriptions are sold through Google Play. Open the Play Store, tap your profile picture, then Payments & subscriptions › Subscriptions, choose the app and tap Cancel subscription. Refunds follow Google Play's refund policy; you can request one through Google Play, or email us with your order number and we'll help.
How do I delete my data?
Most of what our apps store lives only on your device, so uninstalling the app removes it. If you subscribed to Angler AI or Bound AI, email [email protected] with your Google Play order number and we'll delete the anonymous subscription record on our server. MilAccess has no server, so there is nothing to delete beyond the app itself.
Each app's privacy policy explains exactly what is stored and where: Angler, Bound, MilAccess.
When will the apps be on Google Play?
Angler, Bound and MilAccess are in testing now and will be published on Google Play by Rodmonster LLC. Links will appear on each app's page as soon as they're live.